Our Social Services Coordinator, Ana, is available for patrons to meet with for 20-minute consultations to help refer patrons to services. To meet with Ana, submit an assessment form.        

(Appointments can be virtual, in-person or, over the phone. Alternatively, resources can be sent through email after filling out thisassessment form.)

What Ana does:

• One-on-one advising and guidance.
• Helping families and individuals by connecting them to useful and necessary state and local resources such as SNAP, Medicaid/Medicare, LIHEAP, IDHS, Social Security, and mental health or substance abuse counseling.
• Assessment - evaluation, research, and therapeutic intervention with individuals, groups, and families.
• Networking - assisting with community organization, program development, and services that address community needs.
• Last but not least, she is here to listen and help in any way that she can. Come say hello!

All information and assistance provided by Ana is intended solely for educational and informational purposes and should be used as a self-help resource for your personal use. Ana cannot apply for programs, resources, or similar services on your behalf, and any such requests will be denies.

Appointments at the Steger-South Chicago Heights Public Library provide brief visits for informational and referral services. Appointments are limited to 20 minute consultations and are free of charge

Fill out an application to meet with Ana here.